5 Trade-Offs Hotels Make When They Rely on Third-Party Delivery Platforms
Third-party delivery platforms have become the default way for hotels to offer on-demand dining without adding operational lift. It’s easy for guests to order from familiar apps and have food delivered directly to the property. What’s less visible is what hotels give up in return. The moment a guest leaves the hotel’s ecosystem to place that order, the property loses control over that entire experience along with the data, revenue, and brand exposure tied to […]
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