HONG KONG—Langham Hospitality Group (LHG) announced the launch of a trio of artificial intelligence (AI) agents to address changes in how people source information. The new toolkit gives guests the flexibility to make inquiries either digitally or directly with hotel staff, who in turn gain broader access to training materials and commercial insights. “Personal and intuitive guest care, strong colleague development, and informed commercial decision-making have always been central to how we operate,” said Langham […]

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