MIAMI BEACH, Florida—The American Hotel & Lodging Association (AHLA), in partnership with Actabl, released a new report on how artificial intelligence (AI) is impacting hotel operations. The report found that AI’s greatest value is as an enabler for the hotel workforce, not a replacement for critical hospitality labor.   The report, titled AI and the Hotel Workforce: How Technology Is Supporting People and Improving Hotel Operations, examines how AI is helping employees spend less time on […]

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