The latest “smart” guestrooms are not simply equipped with various smart devices but also combine them into an ecosystem that encompasses room access, WiFi connectivity, lighting, temperature, service request systems, and even drapery controls. The integrated system can bring hoteliers significant cost savings and operational advantages, while creating a more personalized stay for guests that offers “the same instant responsiveness, convenience, and control that they experience in other parts of their lives,” noted George Winker, […]

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