The integration of AI and its implications across various aspects of the hospitality industry was a hot topic at HITEC for the second consecutive year. In 2026, the conversation is shifting toward agentic AI and beyond as technology providers continue to innovate, especially in robotics. This development was evident at one of the conference’s educational sessions, “Beyond the Front Desk and Concierge: Agentic AI, Social Intelligence, and the Rise of Autonomous Hospitality Robots.” Led by […]

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