Hapi Debuts Two Solutions Designed to Connect Guest Data Across Systems
MIAMI, Florida—Hapi announced Hapi Guest Identity and Hapi Data Lakehouse, new solutions designed to help hotel organizations better recognize and deliver personalization for their guests. The solutions connect and normalize guest data across hotel systems in real time and then resolve those records into a guest record that hotel teams and technologies can act on. The same guest can appear differently across a hotel’s PMS, restaurant, spa, loyalty program, survey platform, and other technology, leaving […]
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