High Turnover, Higher Risk: Rethinking Key Control in Hospitality
Staffing roles for housekeeping, front desk, and maintenance departments in the hospitality industry turn over frequently, with rates higher than most industries. Hotel general managers plan for constant hiring, but few observe how that steady flux affects physical security, specifically what happens to departing employees’ keys once they leave. Every departing employee who once held a master key, a supply closet key, or a maintenance master represents a small, unresolved question: where is that key […]
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