Hotels Aren’t Adopting AI, They’re Automating Their Dysfunction

Hospitality is deep into AI adoption. An h2c/Cloudbeds study found 78 percent are already using it and 89 percent plan to expand. But one number matters more: just 6 percent have a comprehensive AI strategy. The technology has arrived faster than the operational readiness. The mood is changing. Hoteliers have spent years being shown what AI could do. Now they want to know what it actually does. Where does it save money? Where does it […]

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