New Report Examines Why More Hotels Prefer Best-in-Class Tech to All-in-One

The 2026 Hotel Technology Outlook: Best-in-Class vs. All-in-One Systems—a report produced through a collaboration between the NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality, Stayntouch, and IDeaS Revenue Solutions—compared All-in-One systems centered around one provider with Best-in-Class systems, individual solutions based around a core PMS. The report, led by NYU SPS Tisch Center graduate students, was designed to analyze the evaluation of, and investment in, technology by hotel operators. The research found that hotels favor specialized systems, and […]

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