Otelier Survey Finds Gap Between Hotel Technology Investment and Impact

BETHESDA, Maryland—Otelier released The 2026 Hotel Operations Index: Progress, Pressure, and the Path Forward, a new industry report developed in partnership with Agilysys and Sage. The study surveyed leading hotel owners and operators to better understand how hotel organizations are navigating system integration, data fragmentation, and AI readiness amid growing operational and financial pressure. The report found a widening gap between technology investment and real-world impact. While most hotel organizations believe they are making progress modernizing […]

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