Resolute Road Hospitality’s Gary Horton Details Its Owner-First Approach
LODGING spoke with Gary Horton, president of Resolute Road Hospitality, at The Lodging Conference in Phoenix, Arizona, where he discussed the company’s owner-first approach to hotel management, its thoughtful adoption of technology, and the importance of preserving the human element of hospitality. Horton shared how Resolute Road tailors its involvement to each owner, while also emphasizing the need for operators to maximize existing technology before chasing the latest tools. Looking ahead, he said the company […]
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