While it is important for hoteliers to remain competitive by promptly attending to guest-facing repairs and maintenance, it would be a mistake to leave the maintenance of essential “behind the scenes” equipment, such as laundry, HVAC, and electrical, on the backburner. The result could be anything from unreliable heating and cooling in rooms to an elevator breakdown. “Neglecting proper maintenance on systems and equipment will result in a higher frequency rate of failure, catastrophic failures, […]

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