As hotels continue to struggle to fully staff their housekeeping departments in a post-COVID environment, many properties are opting to offer guestroom cleaning only upon guest request, turnover, or in increments of three days or longer. While this new initiative seems easy to implement, management teams should first take into account the following considerations: Guest Expectations It was easier for a linen reuse initiative to be implemented 25 years ago because it better aligned with […]

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