WASHINGTON—Nearly all hotels are experiencing staffing shortages, according to a new member survey conducted by the American Hotel & Lodging Association (AHLA). Eighty-seven percent of survey respondents indicated they are experiencing a staffing shortage, 36 percent severely so. The most critical staffing need is housekeeping, with 43 percent ranking it as their biggest challenge. Those numbers are slightly better than in May when 97 percent of respondents to an AHLA member survey said they were […]

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