While the reasons for travel remain consistent, travelers’ expectations are shifting; they are starting to embrace personalization and technologies that create a more seamless experience. What’s more, AI and biometrics are directly playing a role in updating travel journeys for a variety of customers. During a media briefing in New York City, Amadeus shared findings from its newest research report, Connected Journeys, revealing a shifting technology environment. LODGING was on the scene to get the […]

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