Attention on Retention: Vision’s Gear Up Program ‘Graduate’ on the Benefits of Developing Employees Like Her
What does it take to keep good help? That’s what LODGING asked a beneficiary of an approach to cultivating excellence and loyalty in hospitality team members at the hospitality management company Vision Hospitality Group. Amber Chastain shared the story—hers—of a former factory worker displaced after the pandemic who joined Vision as a breakfast attendant at the Hampton Inn Cleveland in November 2021. She described how Vision’s employee development program Gear Up facilitated her remarkable rise less than five […]
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