StepStone Hospitality Adds Two Hotels to Its Portfolio
PROVIDENCE, Rhode Island—StepStone Hospitality announced that it has assumed management of two new properties: Le Méridien Indianapolis and the Hampton Inn & Suites by Hilto
Lighthouse Announces Launch of Smart Distribution
LONDON—Lighthouse launched Smart Distribution, an AI-powered feature that automatically optimizes pricing and distribution across booking channels for independent hotels. Smart D
Grand Hyatt San Antonio Completes Renovation Project
SAN ANTONIO, Texas—Grand Hyatt San Antonio River Walk announced the completion of a nearly $9 million renovation project, which has updated the hotel’s lobby, restaurants, and
Supporting the American Franchising Act: Franchisees Need a Permanent Joint Employer Standard
Hotel franchising has been a pathway to success for small-business owners for more than 80 years. The brand standards that accompany a hotel franchise are a win-win for both guests
NewcrestImage Announces Opening of The Elmore Hotel
SOUTHLAKE, Texas—The Elmore Hotel opened under the ownership of NewcrestImage and the management of Coury Hospitality in Southlake, Texas. With 175 rooms and four floors, the pro
Cloudbeds Debuts Revenue Intelligence, Guest Marketing Capabilities Powered by Signals AI Model
SAN DIEGO, California—Cloudbeds announced advanced revenue intelligence and guest marketing capabilities for Signals, a foundation AI model designed for hotels. Built on causal
IHG Announces Ruby’s U.S. Market Debut
ATLANTA, Georgia—IHG Hotels & Resorts announced development opportunity availability in the United States for Ruby Hotels. For owners, the brand represents an alternative tha
Marriott Signs Agreements to Launch Series by Marriott in the United States
BETHESDA, Maryland—Marriott International, Inc. and Hawkins Way Capital announced agreements to convert five properties to the Series by Marriott brand in key United States marke
eTip Ends Housekeeping Week With Record-High $14,000 Tip
SAN FRANCISCO, California—eTip concluded Housekeeping Week and highlighted a milestone: a single tip of $14,000 given through the platform, which marked a new record. The overall
Recognition Matters: Bridging the Loyalty Gap in Hospitality
Consider a traveler who has visited a hotel multiple times, only to be asked on a recent stay if it was their first. It’s a disheartening experience, especially when that same tr
