Staffing challenges have been affecting all areas of hotel operations, and restaurant service is no exception. “We definitely have the same problem,” says Jennifer Krapp, head of restaurant operations at The Indigo Road Hospitality Group. “Whether it’s front door staff, servers, bartenders, or dish washers, there seems to be a lack of applicants that have the kind of experience that we’re looking for.” Given that the dining experience is a major part of guests’ overall […]

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