AMSTERDAM—Mews released its 2026 Hospitality Industry Outlook. The report argues that the next 12 months are a narrow window for hotels to get systems, data, and teams AI-ready before conversational search, AI-powered booking, and autonomous agents move from experiments to everyday guest expectations. Drawing on the perspectives of eighteen industry experts, the Outlook tests a series of future scenarios through in-depth surveys, asking leaders to rate each by likelihood, impact, and desirability. Across these scenarios, […]

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