The role of POS (point of sale) systems has expanded beyond efficient payment processing for hotel restaurants and retail shops to enhancing the guest experience across the property, from ordering room service on mobile devices to making poolside purchases digitally. “Over the past decade or so, we’ve seen a real shift in how hotels think about POS,” said Rohith Kori, senior vice president of corporate and product strategy, Agilysys. “It’s no longer just about transactions; instead, […]

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