Hotels are being told they need to move fast on AI. The promise is improved efficiency that comes from better insights, personalization, and service. But for operators with disjointed systems, putting AI on top of them just compounds the very inefficiencies it is supposed to solve. When property management, central reservations, finance, payroll, stock, and point-of-sale platforms are operating in silos, the consequences can become more expensive.   Most hotels don’t have an AI problem first; they have a system problem. Here are four […]

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